General Terms and Conditions for
Screwerk USA, Inc.

  1. Scope of application, sales territory
  2. Conclusion of contract
  3. Prices, sales tax and terms of payment
  4. Technical information, CAD downloads
  5. Terms of shipment
  6. Returns
  7. Prior sale and reservation
  8. Retention of title
  9. Liability Disclaimer
  10. Applicable law, Modification an Severability
  1. Scope of application, sales territory
    1. These General Terms and Conditions (“GTC”) for the company Screwerk USA Inc. (“Seller”) shall apply to all contracts and transactions between the Customer and the Seller.
    2. The Customer’s own terms and conditions are hereby excluded. No additional terms and conditions are accepted unless specifically agreed upon in writing.
    3. The Seller handles all sales to Customers in the Americas. Sales to Customers outside the Americas are handled by Screwerk GmbH out of Germany.
  2. Conclusion of contract
    1. The Seller sells its products exclusively to commercial customers and companies – NOT to private persons and/or consumers.
    2. A minimum order value of $ 15.00 is required. An additional fee will be charged for orders less than the $ 15.00 minimum required.
    3. When an order is placed (as part of the online ordering process, by email, fax or on the telephone), the Customer makes a binding offer to enter into a contract. The contract is only concluded when the Seller submits his final “Order Confirmation” of the order in which he accepts the offer. (Please note that the order placement page generated in the online shop merely records receipt of the Customers purchase order and is not the final Confirmation of the order by the seller).
  3. Prices, sales tax and terms of payment
    1. The prices indicated in the webshop are in USD, excl. VAT sales tax and delivery. They are quoted ex works Northborough, MA.
    2. No sales tax is charged to orders purchased and delivered outside of MA. MA sales tax will be charged to orders purchased within MA, unless the purchaser provides a statement saying they are tax exempt.
    3. The prices change regularly. For Prices quotes with a longer validity please contact us for a formal quotation.
    4. The Seller reserves the right to require advanced payment prior to delivery. This shall apply in particular to orders placed by Customers outside of the USA and new customers. Furthermore, the Seller reserves the right to stop processing all of the Customer’s orders in the case of late payments and to only resume processing them upon advanced payment.
    5. If delivery is made on open account, the Customer is obligated to pay the full amount of the invoice without any deductions within 30 days of the invoice date. If payment is made within ten days of the invoice date, the Seller shall grant the Customer a 2% discount of the invoiced amount.
  4. Technical information and CAD downloads
    1. The only guaranteed technical information is the information listed in the item description for a given screw, describing the attributes of the screw itself. All other technical information, guidelines, comparisons, ect. serve an informative purpose only.
    2. CAD downloads are for information only. The models reflect the nominal dimensions of the screw. Designs should not solely rely on 3D geometry, but also consider the tolerances that affect the geometry of the actual product.
  5. Terms of shipment
    1. If no special shipment method has been agreed upon with the Customer, the Seller may choose the method of shipment at his discretion.
    2. Shipments within the USA qualify for a UPS ground shipping option at a flat rate of $ 15.
    3. Shipment ex-works using UPS, DHL, FedEx and TNT is available if you provide your customer account number. You can also pick up your purchases from our Northborough MA warehouse during regular business hours (advanced notice required).
  6. Returns
    1. The Seller at fault: contact us for return/replacement arrangements
    2. All other returns: A general right of return is not granted to the Customer and require a written approval from the Seller in advance. It should be noted now that the following conditions must be met:
      • The return request must be made within 90 days after receipt of goods.
      • The delivery batch is clearly traceable.
      • The merchandise is in re-sellable condition, sent back in the original packaging at the Customer’s expense.
      • If the delivery batch is not sent back in its entirety, the Customer will be billed additionally for the higher unit price of the products which he keeps and these additional charges will be deducted from the purchase price to be refunded.
      Return for credit is the standard return method. This credit does not expire, is for the full value of the returned product (adjusted in case return reason is surplus) and can only be used for future purchases.
  7. Prior sale and reservations

    The website shows real time inventory levels and projected lead time for items that are out of stock. Although this information is kept as accurate as possible, it is not guaranteed and subject to prior sale. On special written agreement with the Seller, it is possible to reserve products for a limited time.

  8. Retention of title

    The products shall remain the property of the Seller until full payment of the purchase price due has been made.

  9. Liability disclaimer
    1. To the full extent permissible by applicable law, the Seller disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. There are no warranties which extend beyond the information listed in the item description for a given screw, describing the attributes of the screw itself. The Seller does not warrant the Service, information, content, materials, products or other services included on or otherwise made available to You through the Seller or electronic communications sent from the Seller are free of virus or other harmful components. The Seller will not be made liable for any damages of any kind arising from the use of any Service or product from the Seller or from any information, content, materials or other services included on or made available to You through the Seller including, but not limited to direct, indirect, incidental, punitive and consequential damages, unless otherwise specified in writing.
    2. Certain State laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to You, some or all of the above disclaimers, exclusions or limitations may not apply to You and You might have additional rights.
  10. Applicable law, Modification an Severability
    1. By using any of the Sellers services, You agree that the applicable federal law, and the laws of the Commonwealth of Massachusetts, without regard to principles of conflict of laws, will govern these Terms and Conditions of Use and any dispute of any sort that might arise between You and the Seller.
    2. We reserve the right to make changes to our site, policies, and these Terms and Conditions of Use at any time. If any of these terms or conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Your Contact Person
Erik Braam
Engineer
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